Hotel Matriz

The staff at this hotel is very polite. The hotel organizes breakfast, but I had an early flight and therefore would not have time for breakfast. But the hotel staff prepared breakfast to take with me the next day. The host also checked in the morning that I was getting into an official taxi. This is incredibly important. The bed and linens were clean and there was air conditioning in the room. Considering the cost for one night - excellent.

Well located hotel, friendly staff who helped us organise a tour, a good breakfast provided. Kept our bags safe whilst we explored. The offering is as advertised.

Great localisation of the hotel in Ponta Delgada, we could have the breakfast even earlier than the regular hours to catch our early flight. Big shout out to the team that sent us back the airpods that we forgot in the taxi, thanks again!

This hotel was perfect! The location is great- just a few minutes from the city center with lots of restaurants, shopping, and tourist sites. The staff was very helpful scheduling taxis and recommending where to eat and shop. The room was clean and well stocked and the beds were very comfortable. All for a great price! Would definitely stay here again for a safe and comfy stay in Ponta Delgada!

It was walking distance to the city centre. The staff is very friendly. The lady at reception was so lovely, incredibly welcoming and accommodating. Rooms are simple but squeaky clean.